Our typical satisfied customer... This can be you!
Len: Good Friend, Mad Irishman and Very Happy Customer
Below are a few of the letters which have been send in by my customers, regular folks just like you. These are presented as they were received in each person's own words.
Dear John, I know you don't have time to chitchat with your customers but:
I just want to tell you the parts have arrived today and I am very pleased with them ! Items are exactly as described, so everything A+ here.
Thank you very much! Until the next time...
Best regards from Holland
I wanted to thank you for all the parts I got from you for my Seeburg Matador. Everything you sent met my expectations, especially the small screws for the lower fluorescent tube holders. The little parts make a big difference to a novice juke owner like me. Thanks very much! I look forward to buying from you in the future.
Hi John ,
The Dancer strip for my Seeburg LS2 jukebox arrived today. I can't thank you enough for finding that part for me and I must thank you for your fast shipping and packing of the item which was superb, now my jukebox looks great again. I know where to come now when I need any other parts for my jukebox.
Many thanksTony Wake Oldham Lancs UK
Just wanted to let you know that the part fit perfectly and our juke is up
and running for the first time in 20 years. My 2-1/2 year old just loves the old
78s and has been singing "C'est Si Bon" by Edith Piaf all week. A memory I will
never forget. Thank you so much.
I am very pleased with the AMi G200 trim parts you dispatched. Their quality is excellent, and to have the service card and business card supplied is a real bonus, and will add to the authenticity of my restoration.
The mail tracking system is also really good.
Well done, and Iím sure Iíll be back for more replacement parts as the restoration continues.Jeffrey Black Australia
I just want to let you know I received the motor today and it works great.
I can't believe how fast this one is compared to the old one.
Thank you for your help and fast service, this juke box works great now.
Thanks again and it's good to know where I can get good parts and service now.
The title board arrived yesterday. All in one piece and fits perfectly !!!
You're too good to be true !
Thanks so much.
Jo from Belgium
I got my parts I ordered today, geez man, you are fast, I just ordered them Monday, great service.
Hi John, the parts were right on the money. Thanks for your good service and quick shipping as well. regards,
Here's an especially flattering email...
Good Lord that was fast John! Got it yesterday. PERFECT!
And part 2 after asking if I could use the above email on site....
LOL!! Of course you can.
Your honest. You go over and beyond what's required like sending
pictures to make sure every detail is not overlooked. You don't get that
kind of service and friendly knowledge much anymore. And dealing with used
parts, you just never know what you are going to get from most places. If
you are not physically there looking at it, it's a pot luck when it comes in the
Thank you for the manual & fantastic service. If you where just down the road I'd be lost for hours in your warehouse.Ken Buck UK
The Seeburg AY 160 has arrived safely here in Sweden. Looks great! Thank you very much for a first class deal in every aspect!
Best RegardsOve Samuelsson Sweden
My 1015 has arrived, took about 30 days. I just want to say thanks for the excellent description you gave me on this box, and all the help with the shipping.
Its just perfect for me.
Just another happy customer saying thanks to you. Dave Waters British Columbia Canada
Thanks, John ... everything was received today -- my juke has never played so well. Thanks for the assistance!
-- Cameron Ough
Hi, Just to say that your delivery time is A1, what a surprise when I got home from work and your parcel was waiting for me. My juke box is up and running again. Regards John Cassidy
Items received today --- Thank you; they are excellent and if you ever need a reference let me know. Your company is great.Steve Watts Watts Repair
Got the items and they are perfect, but I would expect nothing less when dealing with you.
Thanks again for helping all of us jukebox aficionados keep these machines going.
Greg Pruett UK
received my order for the AMI Rowe pre amp yesterday and installed it. Thank you
so much for the prompt delivery, next day, and the product. My jukebox hasnít
sounded this good in years!!!!!
Just a quick email to say many thanks. The part is great and is going to make my parents very happy this Xmas as we have all been looking for months. The delivery was unbelievable for this time of year, I cant believe it arrived this soon.
Please feel free to use this as a testimonial for anyone who is unsure of having parts shipped abroad or who has not ordered from you before.
I just received my order, and I wanted to thank you again for your promptness and courteous service. I look forward to dealing with you in the future.
Jimmy L. Blakely Parrish, FL
Always, always, always a pleasure to do business with you.
Greg Pruett England
Thanks for the great service! The parts arrived today in good condition.
I have to say you out did yourself. I spoke to you on Thursday at around 3pm for the AMI Gripper. I didn't want to overload you knowing you were leaving for vacation the next day. You insisted on my giving you the info and said you would put it in the mail before leaving. Well, on Fri at about 12 noon the bell rings and a package is delivered. Wondering what the heck this package is, [are you sure you don't live around the corner from me?? ] It took ME longer to install the part than it did to get it delivered
Just wanted to let you know I received the speakers today. Thanks for packing them well and getting them to me so quickly. Hope to do business with you again. My friend just down the street from me does business with you and he told me you were good and I agree with him.
Rodney W. Cook
I've fitted the amp to my Rockola 404. Had to replace a couple of valves plus a new cartridge, stylus and tone arm wire. It now rocks and rattles the windows.
You've got an Aladdin's cave of jukebox's together with great way of doing business. it was great to be let loose among the jukebox's to help myself.
Thank you very much and best regards,Mike Nicholson. Sheffield, UK.
PS - I'll be back.
John : I wanted to send you a thank you ! I am happier than a pig in trash ! Your e-response on New Years Day to my juke box part problem was very much a surprise!
The reed switch works great, and I am getting a new list ready for you .
You have earned my trust, (that's not an easy ).
Good day SirAnthony Marande
John - received the clutch, thank you for the prompt
Have a great day!
I receive my order of LPC-480 parts earlier this week. WOW, what service. Everything you sold me is EXCELLENT and works perfectly. Without a doubt your service and selection is first rate! I sincerely appreciate the service received and will certainly purchase from you again and recommend you to others.
Have a happy and safe holiday season,
Very truly yours,
The Seeburg 100-B is great! The mech was very clean and I was more than surprised that it picked every record that I played! I was also very pleased that the machine was so complete and so original. When we are done restoring it, I will send you pictures.
Shirley & John Kelty Albany, NY
It's really been smooth doing business with you -- I had a bad experience on
The transplant is a success. The new heart is beating away.
I just received the glass for my 2910 and wanted to thank you for the parts, they were packaged excellently and arrived undamaged. Just wanted to say thanks again and keep up the good work.
Thank you for sending my order so promptly. I was especially thrilled over the "Deposit Coin" part. The one I have is broken with missing pieces. Both parts were in excellent condition. My jukebox has a lot of sentimental value, and these things are important to me!
Hello again John.
Covers received safe and sound today. Fantastic...well pleased. Thanks for the fabulous service you have provided and, who knows, I may need something else in the future. You, sir, are a 'diamond geezer'.
Best regardsRobin East Yorkshire England
Just a quick note to thank you for the fast shipment on the Aireon parts. Two days from Mass to Western New York was fantastic!
Anyone who has Aireon Super Deluxe parts on hand truly does have the "largest galaxy of jukebox parts on earth"!
As usual, thank you once again for the wonderful service and for making my parts available. Keep up the good work!
Dave (Rochester, New York)
John, we received the manual we ordered today. Thanks for the wonderful, prompt service you provided, right across the world, to down under here in Australia.
Keven and Paula Australia
Just to let you know that the part arrived today! Wow, have ordered stuff from the U.S.A before, never had service like this, fantastic!
Have spent the morning fitting it ,very carefully, it works perfectly. I have waited 6 years to see this feature work again!
Thanks once again, top international servicePaul Hutchins
Welwyn Garden City
Just to keep you posted, I temporarily hooked up the DEC last night and IT WORKS. We were thrilled. The STD4 had the original Digital Consolette Power Supply (DCPS1) installed in it, as well as the 10 terminal hook-up strip. It was just a matter of following the color code and it worked great. I replaced some of the light bulbs which I keep spares for the Jukebox. I have it set up for "Free-Play". Now that I know it works, I'll completely dismantle and professionally repaint it.
Thanks for a nice old hard to find part that was reasonably priced. It makes a great addition to my music room.
A satisfied "Jukeboxparts.com" customer,
Thank you, Mr. Durfee for making a dream come true!!!!!!! The motor we ordered from you was an answer to prayer. My husband worked all day New Year's day on our Wulitzer 1100, which belonged to my parents, who are both deceased, and about 5:30 that afternoon it began running perfectly!!!!! I am so excited because we wondered if it would ever work again!!! Thanks for the good work you do in helping to restore the old masterpieces!!! I can never thank you enough for bringing back happy times in the past, as my brothers and I sat with our parents and listened to the old 78'S on this beautiful machine!!!
Thanks again,Malissa Baugh Temple, Texas
Berrien Springs, MI
Just to let you know all the items arrived on Friday! Wow next day! I know we are close but I can't get a letter across town in 1 day! I can definitely say I've never had faster or friendlier service!
Debi Jacobs Norwich, CT
I just had to send you a line to tell you how over the moon I am with the Wurlitzer 2500 I recently purchased from you. I finally got it up to scratch and It sounds brilliant. Thanks for all the help you gave me, I really am pleased with it.
Many thanks once again.
Calvin Prigmore England
Order received, exactly what was needed, thanks so much for the great service and help !! Until next timeDene Holmes
Dear Mr. Durfee,
Just to let you know that the MM-5 changer assembly arrived yesterday with no apparent signs of having been damaged in shipment. You did a real nice job picking this unit out - it looks to be in better shape than the one in the box now!! If you don't mind, I would like to keep you in my "good-guy" data base.
Thanks again. It has been a pleasure doing business with you. Honesty in the early stages of "e-commerce" is very important. We owe a duty to all future generations to build a good foundation of trust in order to bring the world closer together. You have done a great job so far. Keep up the good work.
Dave Platek Lisle, IL
The cam gear drive assembly arrived a couple days ago. I have cleaned it, lubricated it, and installed it. It is Perfect!!
Thanks for such great service. I'm sure you'll be hearing from me again as I continue restoration of the old Trashcan Seeburg.
Jesse Morris New Martinsville, WV
Goods received, fitted in 2 minutes, great. We met face to face some years ago at the show in Rosmalen, Holland. I still have that parts I bought from you then as well! It's always good to know you're dealing with a professional when you are sending money to other parts of the world, or in your case 'Galaxy'...
Thank you,Alan Edwards Buckinghamshire, England
Just wanted to let you know your service was great! My juke was up and running minutes after I opened the box, thanks.Jon Dawson Chicago, IL
Got the glass today, John! Perfect! You're the best!
Thanks very much for being there.
Aaront T. Heverin North Tonawanda, NY.
Just wanted to say thanks for all
your help. The juke and
records arrived yesterday without incident, and in good working condition.
I know I have some cosmetic conditioning to work on, and Iíve got a
service manual on orderÖso, Iíll be back!
Believe me, it's not the only thing my 201 needs. I WILL not only be back, but I'll also be calling you for parts for my buddies 222 that we are restoring together!
You've won a customer, and a whole heck of a lot of referrals!
Thanks so much. It's a pleasure doing business with you!!! Thank God somebody has these parts. John Karpovich, Vienna, Virginia
We just received the wallbox, love it. Thank you for packing it so well. We were like kids in a candy store when it arrived. Fits perfect in the kitchen. I am sure we will enjoy it for years to come. We will pass on the information about your sight and how personable you are with your customers.
Again, thank you.
Ron and Carleen Shanks
Hi, the coin chute arrived and Hooray! It works again. You'd
This is Alex from Italy! I've received the W40: fantastic, it's very nice. I'm very happy 'cause the wallbox inside is in excellent condition!
I thank you very much! BYE!
Hello, I received the Stepper today. I will definitely order from you again - honest and fast shipping - can't be beat!
Received the parts Yesterday, Thanks for the
Item arrived safely. Looks good. Thanks for the perfect service!
Eric Goessens, Netherlands
The 6000-6002 manual arrived for my Seeburg HSC and is
Allen Miller Glastonbury, CT.
I received the Jukebox (Rockola 446). I want to Thank You for all your help. It is just what I have been looking for, for a long time now. You did a great job on the crating and it arrived without a hitch. I want to tell you that I will recommend your services to anyone that is looking for a jukebox or parts in the future.
I received the 100-R last Wednesday. It is beautiful! Much better than the picture could ever describe. Of course, this is what you told me so I shouldn't be shocked, but seeing is believing! I'm glad I bought it before someone else did. You were right about American Van to, they were terrific!
John's services are unparalleled. Quick prompt replies to e-mails. Excellent descriptions of products, and I'm not a "no-it-all" attitude. I've always been satisfied with all items purchased and all inquiries. I am always referring others in need of parts.
Thanks JohnCarl Wolf, Portable Jukebox rentals, Dover, PA
I would just like to say that my recent purchase from John Durfee has been very helpful and rewarding. My initial inquiries on his web site were promptly answered and when I purchased a coin mechanism for my AMI D-80 from him and found it to be missing a part, John was more then happy to hunt it down for me at no additional cost. It is nice to know that there are still honest people willing to help. Thanks John.Dan Haralson, Safford, AZ.
I have purchased parts from Durfee Coin-op on four separate occasion's. I have never been disappointed in any part purchased. Parts were never miss-represented with regards to condition and/or suitability. More importantly, all parts came shipped in such a way that you would have thought I was receiving fine crystal. Even the most fragile pieces were very carefully packed. I was always warned in advance when a part would be difficult to ship and that it's condition upon arrival might be less than ideal, but everything arrived just fine each time.Bill Barrett, Evansville, IN
John is a consistently a reliable source for quality parts. His inventory of parts is beyond what anyone has attempted to accumulate in the past. He describes them honestly and prices them fairly. I have been in this business over 10 years and have had dealings with good and bad. Durfee Coin-op is in my top 5. Thanks for the excellent service in the past John.Jon Romas/Owner St. Louis Vintage Jukebox Co.
Hi John, I got my parts today that were ordered yesterday, they are great! Thank you!!Steve York, Steve's Jukebox Sales.
This is not a "testimonial"....but, your service to me has been exceptional. I do jukeboxes as a hobby, so I don't have to profiteer on everything I do, but I have to keep costs in control. Your service, again is exceptional, considerate and caring. What else can a customer except from any vendor, especially a vender doing what you do. Thanks for your service, so far. And no I don't except special consideration because I've written this, just keep doing what you do.Doug Biddle, Accelerated Arcade Amusements